Docere’s Response to COVID-19

Your safety and well-being are paramount to us, as is the safety and well-being of our employees. While many questions regarding the novel coronavirus remain unanswered at this time, Docere Clinics continues to closely monitor the situation and are adapting our policies and procedures in this dynamic environment. We’re following CDC guidelines and are fully committed to protecting and safeguarding both our patients and our employees, while also continuing to provide exceptional and uninterrupted service to our patients.

In order to keep you, our team, and the shared clinic environment safe, we have adopted the following policies and procedures:

Employee & Patient Safety

We want our employees and our patients to take care of themselves and their loved ones. With this in mind, we have mandated that our employees report any possible virus exposure to their manager, including if they or someone they have come in contact with begins to demonstrate any of the following symptoms:

  • Fever
  • Headache
  • Runny Nose & Sneezing
  • Cough & Sore Throat
  • Difficulty Breathing
  • Muscle Pain & Weakness
  • Chills & Fatigue
  • Impaired Liver & Kidney Function

Any Docere Clinics employee exposed to the virus will be required to immediately take sick leave. After any absence, the employees must contact their manager for approval to return to work. Depending on the situation, a doctor’s note may be required before returning.

We are enforcing mandatory self-health assessments, including temperature checks, for all employees prior to each shift. We are also requiring employees to wear protective gear, including face masks and scrubs, at all times.

We are also maintaining social distancing, by using appropriate signage and limiting the number of patients/visitors in our office.

Patient Appointments

Before any patient comes onsite for an appointment, the patient will be required to complete a health screening questionnaire. If the patient poses any health or safety risk, their procedure will be canceled or postponed.

We are also performing temperature checks on all patients/visitors and asking that our patients/visitors also wear face masks, which we will provide for those who need them.

Restricted Travel

We are doing our part by prohibiting employee travel to any CDC designated Level 3 areas for work or personal reasons as well as the European travel ban. We are also screening patients for any travel to CDC designated Level 3 areas.

Personal Health & Office Cleanliness

Docere Clinics is a sterile surgical environment due to the type of procedures we perform. We encourage everyone to wash their hands often, use hand sanitizer, avoid shaking hands or touching others, avoid touching their face, seek medical care early, avoid large groups and limit personal travel unless necessary.

Our cleaning services have also increased frequency cleaning of all high contact surfaces, including but not limited to:

  • Entry door opening pulls and push panels, and Exit buttons
  • Sinks and water faucet handles
  • Toilet seats and towel dispensers
  • Elevator wall panel buttons and control panels/buttons
  • Stair railings

Uninterrupted Service

To date, Docere Clinics remains open. Docere Clinics is a small business with less than 10 employees/patients on site at any given time. As new information is released, we will share it with you and consider the implementation of other policies and guidelines as new developments occur. It is a challenging time and we’re taking the necessary steps to ensure a safe environment for both our patients and employees. We stand ready to assist you in navigating this public health challenge and furthering the well-being of all individuals.

Should you wish to discuss this issue or have any questions, please let us know.